Player Data Provided
- Name and mailing address (physical and email)
- Phone number and mailing address
- Credit card details
- History of transactions
- Use of the website
- Feedback on the products and services that have been used and/or offered
Online casinos servers retain an activity record whenever players engage with their site and service. It is unique and has information such as IP address, access time and date, pages viewed and utilized, language used, and browser type. In general, the only way casinos acquire personal information is if the player voluntarily offers it to them (such as initiating a transaction).
How Online Casinos Use Player Information
The collected data is typically used to complete the player’s transactions and offer customer assistance as required. They may also use this private data for any other business purpose relating to the operation of the casino’s website, programs, goods, and services.
Occasionally, in order to get technical assistance or handle transaction processing, casinos may disclose certain information with affiliates, agents, and/or subsidiaries. They may also contact players and invite them to participate in surveys. But customers are left with full discretion as to whether or not share any personal information, which may include the above items.
Cookies are text files that are saved on the user’s computer. They help trace the usage of an online casino website and capture the user’s preferences. Overall, cookies serve to collect data and enhance casino provider’s service and make user experience smoother. Players can reject cookies by changing their browser settings.
Websites, Links, and Practices of Third Parties